Privacy Policy for Big Vibes Tour and Travels

At Big Vibes Tour and Travels, we value the protection of your personal information and want you to understand our Privacy Policy thoroughly. Please read it carefully. By using our services and website, you agree to the collection and use of your personal information as described in this policy. This includes information provided by you to us, including our subsidiary companies. We are dedicated to maintaining the confidentiality of your information and safeguarding it with physical, electronic, and procedural measures.

Personal Information We Collect and Hold:

Personal information refers to details about an identified individual or someone reasonably identifiable. Big Vibes Tour and Travels does not generally collect sensitive information such as race, political views, religion, or health. However, certain services we provide may require us to collect specific sensitive information, like access requirements for disabilities. We collect a broad range of personal information to offer our services, depending on the type of travel products or services you select.

We will typically collect the following personal information:

• Full Name, Address, Email, and Contact Information
• Date of Birth
• Gender or Information about your use of our products/services

Additionally, depending on the service chosen, we may ask for:

• Aadhar Card, PAN Card, or Driving License
• Passport Number
• Credit/Debit Card Details

How We Collect Your Personal Information:

We collect your personal information in the following ways:

• Written forms
• Through contact via phone, mobile, or messaging technology
• Through our website, social media, or in-person interactions
• Via subscription forms, booking forms, or requests for further details
• Emails or Response Devices

We gather your information during various stages of the service cycle, including when you acquire a product or service from us, make changes, inquire about services, or request additional information. We may link personal data we already know about you with new information we collect.

Sources of Personal Information:

We collect personal information directly from you through:

• Written communication, phone, or online bookings
• Group coordinators arranging your travel (with their consent for each member of the group)

We may also obtain personal information from third parties, including vendors and travel agents. As data controllers, we ensure your information is handled securely according to this policy.

Cookies Usage:

1. Cookies enhance user experience by saving details about website usage.
2. Cookies are small files stored on your device that track interactions with our website. They help us provide a tailored experience.
3. We use Google Analytics for tracking website engagement, but no personal data is stored.
4. External vendors may store cookies to track conversions and referrals. These cookies typically expire after 30 days.

Data Retention:

1. We retain your personal data only as long as necessary to fulfill our purposes, including legal requirements.
2. Retention periods are determined based on the nature of the data, its sensitivity, and legal obligations.
3. We may retain information even after account closure for legal or security purposes.

How We Protect Your Personal Data:

We implement stringent measures to protect your personal data, though we cannot guarantee full security during online transmission. Any data transmitted is at your own risk.

Sharing Your Information:

We may share your personal information with affiliates, subsidiaries, or service providers like hotels, airlines, or transport companies to fulfill your booking. By using our services, you consent to the sharing of your information with these parties.

We may also share your information in compliance with legal requirements or to defend against legal claims.

Third-Party Integrations and Advertisements:

Our website may feature social media buttons/widgets (e.g., Facebook, Twitter) and third-party advertisements. These services may collect information such as your IP address, and we are not responsible for the privacy practices of these third parties.

Social Media Submissions:

By submitting travel photos or videos to us through any medium, you grant us a license to use them in promotional materials, websites, or applications, in any manner or medium. You confirm that you have the right to grant this permission and that your submissions do not infringe upon any laws or third-party rights.

Feedback and Corrections:

If you need to update your personal information, request a copy, or delete or restrict processing, please contact us at contact@bigvibestourandtravels.com.

Security Precautions:

We use secure servers for changes or access to your account. Payments are processed through trusted gateways (e.g., RazorPay, PayU). We destroy or de-identify your personal information once it is no longer needed for business purposes.

Confidentiality:

Any confidential information we provide to you must not be disclosed without prior written consent. Your information will not be shared with third parties unless legally required or as permitted in this policy.

Modifications and Updates to This Policy:

We may update this policy as necessary, and continued use of our website or services indicates acceptance of any changes. Please review the policy regularly. If you disagree with any updates, you should stop using our services.

Disclaimer:

By using our website and services, you agree that you assume full responsibility for your use of the site, including the documents and content you access, and your conduct online. If you disagree with this policy, please refrain from using our services.

If you have any questions or concerns about this Privacy Policy, feel free to reach out to us via email at contact@bigvibestourandtravels.com.